Privacy Policy — Your Data, Protected

2. Information We Collect

kk89 collects personal information only where it is necessary to provide our services securely and in compliance with responsible gaming requirements. The categories of information we may collect include:

• Identity information: full legal name, date of birth, gender, and copies of government-issued identity documents (such as a National Identity Card or passport) where required for age and identity verification.
• Contact information: email address, mobile phone number, and residential address (city and division within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Financial information: deposit and withdrawal transaction records, payment method types used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and account balance history. kk89 does not store full card numbers or mobile wallet PINs.
• Gaming activity: betting history, game session data, wagering amounts, win and loss records, and responsible gaming tool settings (such as deposit limits and self-exclusion status).
• Technical data: IP address, device type, operating system, browser type and version, referring URL, pages viewed on kk89, session duration, and crash or error logs generated during platform use.

4. Legal Basis for Processing

kk89 processes your personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are:

• Contractual necessity: processing required to provide the services you have registered to use, including operating your account, processing payments, and settling bets.
• Legal obligation: processing necessary to comply with applicable laws, including age verification, anti-money-laundering requirements, and responses to lawful requests from regulatory authorities.
• Legitimate interests: processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not outweighed by your data protection rights.
• Consent: where we process your data for direct marketing communications or optional account features, we do so only where you have given explicit, informed consent, which you may withdraw at any time by contacting [email protected].

6. Data Sharing and Disclosure

kk89 does not sell, rent, or trade your personal data to third parties. We share your information only in the following limited and controlled circumstances:

• Payment processors: transaction data is shared with payment service providers (including bKash, Nagad, Rocket, Upay, and card processing networks) solely for the purpose of completing deposits and withdrawals. These providers are contractually bound to process your data only as instructed by kk89.
• Game providers: limited technical session data is passed to our game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to facilitate gameplay. This data does not include financial information beyond what is necessary to confirm game session validity.
• Legal authorities: we may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, court order, or where we believe disclosure is necessary to prevent fraud, protect our rights, or protect the safety of our players.
• Business transfers: in the event of a merger, acquisition, or transfer of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified by email or via a platform notice if such a transfer occurs and if your data rights change as a result.

All third parties with whom we share data are required to implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or misuse. kk89 remains responsible for ensuring that data sharing arrangements respect your privacy rights.

8. Your Data Rights

As a user of the kk89 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your full name and registered email address:

• Right of access: you may request a copy of all personal data we hold about you. We will respond to verified access requests within 30 days.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to our legal retention obligations.
• Right to restriction: you may request that we restrict the processing of your data in certain circumstances, for example while the accuracy of data is being contested or while an objection to processing is being assessed.
• Right to object: where we process your data on the basis of legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

We aim to resolve all data rights requests promptly and within the timeframes required by applicable law. If you are not satisfied with our response to a data rights request, you may escalate your concern to the relevant data protection authority in your jurisdiction.

10. Children's Privacy

kk89 is strictly an adult platform. Access is permitted only to persons aged 21 years and above. kk89 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will delete that data promptly and close the associated account. If you believe a person under 21 has registered on kk89, please notify us immediately at [email protected].

12. Changes to This Privacy Policy

kk89 reserves the right to update or revise this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. Where a change is material — for example, a change to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will make reasonable efforts to notify registered players by email prior to the change taking effect.

Your continued use of the kk89 platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must stop using the platform and may request account closure by contacting [email protected].